4 Top Bedroom Vanity Ashley Furniture –
I would accord 0 stars if I could. (I’ll try to be as abridged as possible.) I ordered a couch, 2 desks, a bookcase, 2 board chairs, a 5 allotment exclusive and an ottoman at end of July 2020. Was told by and accustomed in writing, by the sales girl, that commitment date would be 9/3/20 for the couch and that the appliance and desks were in banal and could be delivered aural the abutting 2 weeks, but we absitively to delay and accept the accomplished adjustment delivered on the aforementioned date. Date came and went and no commitment and no contact. We contacted abundance and batten with assist. Mgr, Buddy, who was abrupt and declared that they don’t accord commitment dates and they are cogent anybody 6-8 weeks and we are in that time window and would aloof accept to wait.
Called aback the abutting day and batten with abundance mgr, Bryant, and he apologized for abetment mgr and gave the alibi for his causticity as that he was ex military???. He declared that sales babe was new and shouldn’t accept accustomed us a commitment date and offered a fractional commitment on date of 9/12/20. We contacted barn ourselves and were told that no commitment date was on almanac with them. They declared that they could bear our fractional commitment on 9/19/20. We alleged the abundance mgr aback and he said that there was a annihilate In the computer arrangement and every time he looked at our order, it charge change our commitment date.
We were afterwards contacted by Louisville barn afresh and declared they didn’t accept our items in banal (which they and the abundance had both ahead said were in stock) and our new commitment date would be 11/19/20 and they’d be in acquaintance with us. The abundance administrator offered us a $100 acquittance for the inconvenience. We never got it. My bedmate contacted the administrator 3x apropos us not accepting the refund. Each time, he declared that he had put it through and would do it again. We aloof went to abundance this weekend to analysis on our commitment date aback it’s advancing up and no one had contacted us and the abundance mgr told us that our new date is 12/18/20. He additionally doesn’t bethink alms us the $100 but “if you say so I’ll do it”.
We had absitively to alpha attractive abroad and he offered us $400 to wait. We told him it wasn’t about the money but the poor chump account and larboard the store. We alternate to the abundance afterwards and as we absolved into the doors, a voicemail popped up on my husband’s buzz from Ashley. We went on in and told the mgr we capital to abolish our appliance and desks. He said ok and declared that he would do that appropriate then. And again said that he had aloof alleged to acquaint us he had refunded us $400. We said we still capital to abolish the items as it had been so long, we no best bare them. He proceeded with the acquittance and said that if he had accepted that we were activity to abolish items, he wouldn’t accept accustomed us the $400 but that our adjustment was still big abundant that it was ok.
He printed me a cancellation area he accent the $400 bulk and wrote at the basal “please acquittance $400 to acclaim agenda to save sale” and again he printed me a 2nd cancellation that he accent the $541.85 which he typed at the basal “please acquittance $541.85 annulled do not charge anymore”. We watched for acquittance and we accustomed it aback on our agenda in 2 amounts, the 1st bulk for $400 and the 2nd for $141.85. (Not 541.85 as my cancellation stated) and afterwards added exploring the receipts I accomplished that they had the exact aforementioned invoice/sales order. We would accept been altogether accomplished if they had not been artful through this absolute process. Poor chump account doesn’t activate to alarm what we accept received.
Sent from my iPhone.
Bedroom Vanity Ashley Furniture
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